Terms of Service

Last updated: May 21, 2026

Welcome to Infinity Wax. These Terms of Service ("Terms") govern your access to and use of the Infinity Wax website located at infinitywax.com, including all related websites, mobile experiences, products, services, tools, and features (collectively, the "Services").

These Terms constitute a legally binding agreement between you and Infinity Wax ("Infinity Wax," "we," "us," or "our"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services.

1. Company Information

Infinity Wax
Newgate House
Newgate
Rochdale
England
OL16 1AT
United Kingdom

Email: trade@infinitywax.com
Website: infinitywax.com

2. Eligibility and Use of the Services

By using the Services, you confirm that:

You are at least 18 years old or the age of majority in your jurisdiction;
You have the legal capacity to enter into a binding agreement;
Any information you provide to us is accurate, current, and complete;
You will use the Services only in accordance with these Terms and applicable laws.

You may not use the Services:

For any unlawful or fraudulent purpose;
To violate any applicable law or regulation;
To infringe the intellectual property rights of others;
To distribute viruses, malware, or harmful code;
To interfere with the security or operation of the Services;
To attempt unauthorized access to any systems or accounts.

We reserve the right to suspend or terminate access to the Services if we believe you have violated these Terms.

3. Products and Services

Infinity Wax sells automotive detailing products, accessories, and related goods through the Services.

We make reasonable efforts to ensure that product descriptions, images, pricing, specifications, and availability are accurate. However:

Product colours and appearances may vary depending on your device display;
Packaging may differ from images shown;
Product availability may change without notice;
We do not guarantee that descriptions or other content are error-free.

We reserve the right to:

Modify or discontinue products at any time;
Limit quantities available for purchase;
Refuse or cancel orders at our discretion.

4. Orders and Acceptance

When you place an order, you are making an offer to purchase products subject to these Terms.

An order is not accepted until:

Payment has been successfully processed; and
We send you an order confirmation or dispatch confirmation.

We may refuse or cancel orders for reasons including:

Suspected fraud or unauthorized transactions;
Pricing or product description errors;
Product unavailability;
Breach of these Terms.

If an order is cancelled after payment has been taken, we will issue a refund using the original payment method.

5. Pricing and Payment

All prices displayed on the Services are shown in the applicable currency and include VAT where required by law unless otherwise stated.

You agree to provide current, complete, and accurate billing and payment information.

Payments are processed securely through third-party payment providers, including Shopify and related payment processors. We do not store full payment card details.

We reserve the right to correct pricing errors at any time, including after an order has been submitted.

6. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

Risk of loss and title for products pass to you upon delivery to the shipping address provided.

You are responsible for ensuring delivery information is accurate.

We are not responsible for delays caused by:

Courier or postal service disruptions;
Customs delays;
Incorrect shipping information;
Events outside our reasonable control.

International customers may be responsible for customs duties, taxes, or import charges.

7. Returns and Refunds

Our returns and refund practices are governed by our Refund Policy and applicable consumer protection laws.

If you are a consumer located in the United Kingdom or European Union, you may have statutory rights regarding cancellations, refunds, faulty goods, and product guarantees that cannot be excluded.

To request a return or refund, please contact:

trade@infinitywax.com

Products must generally be returned unused and in original packaging unless faulty or otherwise required by applicable law.

8. Promotions, Discounts, and Gift Cards

Promotions, discount codes, vouchers, giveaways, and gift cards may be subject to separate terms and conditions.

Unless otherwise stated:

Promotional codes cannot be combined;
Discounts have no cash value;
Expired promotions will not be honoured;
We may cancel promotions at any time.

We reserve the right to invalidate promotions where misuse, fraud, or abuse is suspected.

9. User Accounts

You may be required to create an account to access certain features.

You are responsible for:

Maintaining the confidentiality of your account credentials;
Restricting access to your account;
All activities conducted through your account.

You must notify us immediately if you suspect unauthorized use of your account.

We reserve the right to suspend or terminate accounts at our discretion.

10. Reviews and User Content

If you submit reviews, comments, photos, videos, or other content to the Services ("User Content"), you grant Infinity Wax a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, publish, modify, display, and distribute such User Content in connection with our business.

You confirm that:

You own or control the rights to the User Content;
The User Content is accurate;
The User Content does not violate any law or third-party rights.

We reserve the right to remove User Content at our discretion.

11. Intellectual Property

All content on the Services, including:

Logos;
Branding;
Product names;
Graphics;
Images;
Videos;
Website design;
Text;
Software;
Trademarks;

is owned by or licensed to Infinity Wax and protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, scrape, or commercially exploit any content from the Services without prior written consent.

12. Acceptable Use

You agree not to:

Use automated systems to access the Services excessively;
Attempt to bypass security measures;
Interfere with the operation of the Services;
Use the Services for spam or unsolicited communications;
Upload malicious software;
Engage in abusive, threatening, or harmful conduct.

We may investigate and take legal action against violations.

13. Third-Party Services and Shopify

The Services are hosted and powered by Shopify. Certain features, payments, analytics, and related services may be provided by third parties.

Your use of third-party services may also be subject to those third parties' own terms and privacy policies.

We are not responsible for:

Third-party websites;
Third-party products or services;
External content;
Third-party policies or practices.

14. Privacy

Your use of the Services is also governed by our Privacy Policy. By using the Services, you acknowledge that you have read and understood our Privacy Policy. fileciteturn0file0

15. Disclaimer of Warranties

To the maximum extent permitted by law, the Services and all products and content are provided on an "as is" and "as available" basis.

We do not guarantee that:

The Services will be uninterrupted or error-free;
The Services will be secure or free of viruses;
Product descriptions or content will always be accurate or complete.

Except where prohibited by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection laws.

16. Limitation of Liability

To the fullest extent permitted by law, Infinity Wax and its directors, officers, employees, affiliates, agents, suppliers, and licensors shall not be liable for:

Indirect, incidental, special, punitive, or consequential damages;
Loss of profits;
Loss of data;
Loss of goodwill;
Business interruption;
Loss arising from use of or inability to use the Services.

Our total liability relating to any claim arising out of or relating to the Services or products shall not exceed the amount paid by you for the relevant order.

Nothing in these Terms excludes or limits liability for:

Death or personal injury caused by negligence;
Fraud or fraudulent misrepresentation;
Any liability that cannot legally be excluded.

17. Indemnification

You agree to indemnify and hold harmless Infinity Wax and its affiliates, directors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

Your breach of these Terms;
Your misuse of the Services;
Your violation of any law or third-party rights.

18. Termination

We may suspend or terminate your access to the Services at any time and without notice if:

You breach these Terms;
We suspect fraudulent or unlawful activity;
Required by law;
Necessary to protect our business or users.

Termination does not affect rights or obligations accrued prior to termination.

19. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer laws in your jurisdiction provide otherwise.

20. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be posted on this page with a revised "Last updated" date.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

21. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

22. Entire Agreement

These Terms, together with our Privacy Policy and any additional policies referenced herein, constitute the entire agreement between you and Infinity Wax regarding use of the Services.

23. Contact Information

If you have questions about these Terms, please contact: